There's a specific kind of dread that comes with standing water spreading across a Lewiston living room floor. We're built to shorten that window between the panic and the fix.
Call +1-844-578-1604
Avg. arrival under 60 minutes in Lewiston
Written estimate, no hidden line items
IICRC-certified technicians on every truck
We run our Lewiston operation on IICRC-certified technicians and commercial-grade equipment, not a subcontractor list we pull from when the phone rings.
Our Lewiston dispatch desk is staffed around the clock by people, not an automated queue, which matters most at exactly the hour you're calling.
Ongoing training matters more to us than a certificate on the wall — drying standards and equipment change, and our crews train against the current standard, not the one from five years ago.
Not every water problem announces itself with a flooded floor. Most start quietly, and catching one of these signs early is usually the difference between a same-day fix and a much bigger repair.
Fresh paint over an old stain can hide the problem visually for a month or two, right up until the drywall paper backing gives out.
A musty note that wasn't there a season ago usually means microbial growth has started somewhere behind a wall or under flooring, well before you can see anything.
Flooring that shifts slightly when you walk on it, even subtly, is worth a moisture reading before it gets worse.
Catching a hidden leak through the water bill is far cheaper than waiting for it to surface as a flooded room.
Bubbling paint near a baseboard or exterior wall usually means moisture is pushing through from behind rather than a simple application defect.
Mold that returns after a bleach cleaning is a sign the moisture source behind it was never actually addressed.
Catching two or more of these signs at once usually means it's past time for a proper inspection.
Bouncing between an extraction company, a drying company, and a repair contractor is how small jobs turn into weeks-long headaches — we keep all three under one roof on purpose.
The equipment on our trucks scales up or down to the job, but the process — assess, extract, dry, verify, repair — doesn't change.
Moisture meters classify the water as Category 1, 2, or 3 on arrival, which determines whether it's a straightforward extraction or a full contamination protocol.
Air movers and dehumidifiers get placed according to psychrometric readings taken at assessment, not a default layout used on every job regardless of conditions.
Materials that had direct contact with contaminated water almost always come out rather than get dried in place — that's a safety call, not a cost-cutting one.
Antimicrobial treatment on studs, subfloor, and other porous surfaces happens during the drying phase, especially anywhere that stayed wet more than 48 hours.
One contract from extraction through reconstruction means you're not managing two separate companies and two separate invoices.
Furniture, electronics, and documents get assessed on-site, with salvageable items cleaned and stored while the space dries.
Four steps, no guesswork — here's exactly what happens between your call and a verified-dry structure.
Dispatch gathers just enough detail to load the right equipment before the truck leaves the lot.
Photo and moisture documentation happens before any equipment gets touched, which protects your insurance claim later.
Extraction and drying run as one continuous process rather than two separate scheduled visits.
Moisture readings confirm the structure meets a safe drying standard before we hand over documentation and move into reconstruction.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
Licensing and insurance aren't paperwork we keep in a drawer; they're what let us stand behind the work if something doesn't go as planned.
Regionally staged trucks mean a crew often arrives before a national chain's call center finishes the intake questionnaire.
We'd rather have the pricing conversation upfront than after the job's already underway.
A guarantee only counts if it's backed by a second moisture reading, not just good intentions.
If our readings don't hit a safe drying standard on schedule, equipment stays running at our cost until they do — that's the bar we hold ourselves to.
This isn't marketing copy — it's the actual checklist our crews sign off against before a job is marked complete.
Call +1-844-578-1604Aqua Guard Water Damage routes crews across Lewiston and its surrounding zip codes, including 83501, so response times hold steady no matter which side of town the call comes from.
We track call patterns by zip code across Lewiston to keep crew staffing matched to where emergencies actually happen.
"I've dealt with contractors before who talk a big game and disappear. The crew here in Lewiston actually showed up on time and stayed in touch through the whole drying process."
Renee A., Lewiston"The daily moisture log gave me something concrete to look at instead of just being told to trust the process."
Owen D., Lewiston"They didn't cut corners on the sanitization step even though it clearly slowed them down — with two kids in the house, that mattered to us."
Fatima J., Lewiston"Every cost question got a straight answer, even the awkward ones, which is more than I can say for the last two contractors I dealt with."
Lucas P., Lewiston"We had a slow leak for weeks without noticing, and thermal imaging found moisture in a spot we never would have checked ourselves."
Grace T., Lewiston"Our office flooded overnight and industrial equipment was already running before our staff arrived for the morning shift."
Nathaniel W., Lewiston"A cracked supply line under our kitchen sink went unnoticed for days, and by the time we called, the subfloor was saturated. They only replaced what actually tested wet, not the whole floor."
Bianca H., Lewiston"Storm runoff got into our crawl space and the smell alone told us something was wrong. They found a failed vapor barrier and fixed the actual cause during the same visit."
Derek S., Lewiston"Our upstairs bathroom leaked into the kitchen ceiling below and the crew traced it back to a failed wax ring on the toilet, not just patched the visible ceiling stain."
Melissa C., Lewiston"A dishwasher supply line failed while we were on vacation and came home to a soaked kitchen floor. They handled the extraction, drying, and coordination with our property manager without us having to fly back early."
Victor N., Lewiston
